We are committed to making your experience with Haley Lebeuf jewelry as effortless and enjoyable as we possibly can. Don't hesitate to contact us with your questions!

How is Haley Lebeuf jewelry made?

Each item from Haley Lebeuf is individually handcrafted in the Austin, Texas studio.  

Traditional jewelry techniques, such as forging and soldering, are used to fabricate each piece. This hands-on approach allows individual changes to be made to nearly every piece.

One-of-a-kind stones are selected by Haley from local and international lapidary artists. Each of these stones are placed to reflect and enhance their natural beauty.  

How can I join the mailing list?

At the bottom of the Haley Lebeuf homepage, you will find a prompt to enter your email address so we can keep you up to date on new collection launches, special events and exclusive promotions.

How can I determine my ring size?

Download our .pdf guide, here.

What is gold-fill?

We use 14/20 gold-fill in our jewelry when noted or selected by you.

Gold-fill is the industry answer to the higher cost of gold beginning about 2006. It is a great alternative to achieve the beautiful gold color and brilliance or for those with metal sensitivities, while being an affordable investment. Gold-fill jewelry can last 5 to 30 years, even with daily wear. Over years of daily wear, the gold layer will eventually wear away.

Simply put, 14/20 gold-fill means that there is a layer of 14k gold wrapped around a base metal core, such as brass. The "14" in 14/20 notes that the gold alloy is 14 karat gold, while "20" means that 14k gold makes up 20% of the weight of the metal.

Gold-filled jewelry offers many of the same benefits as gold, without the cost.

What is vermeil?

Vermeil is 14K Gold plated on top of sterling silver. Our Vermeil pieces are thoughtfully designed so you have a long-lasting wear from this application process.

What is gold-fill?

We use 14/20 gold-fill in our jewelry when noted or selected by you.

Gold-fill is the industry answer to the higher cost of gold beginning about 2006. It is a great alternative to achieve the beautiful gold color and brilliance or for those with metal sensitivities, while being an affordable investment. Gold-fill jewelry can last 5 to 30 years, even with daily wear. Over years of daily wear, the gold layer will eventually wear away.

Simply put, 14/20 gold-fill means that there is a layer of 14k gold wrapped around a base metal core, such as brass. The "14" in 14/20 notes that the gold alloy is 14 karat gold, while "20" means that 14k gold makes up 20% of the weight of the metal.

Gold-filled jewelry offers many of the same benefits as gold, without the cost.

What is Druzy?

Druzy is most often a quartz crystal formation commonly formed on top of agates and jaspers. It's a naturally occurring feature; the result of pressure and heat as the rock formed. It is essentially a jewelry-grade geode, where the crystal matrix developed a tiny, uniform structure. In some cases it is the crystalline formation of some semi-precious stones such as garnets. The small facets of the druzy catch and reflect light to create its dazzling effect.  

Designs from Haley Lebeuf featuring the druzy will often be natural, but some stones have been enhanced by dyes or plating to create more unusual or brilliant colors. These enhancements should last the life of your jewelry.

Can I find your jewelry in any retail shops?

Our Jewelry is sold in several cities throughout Texas, including Austin, San Antonio, Houston, and Fredericksburg. If you click this link, you will find the complete list of retail shops that sell Haley Lebeuf Jewelry.

Shipping

Items will be shipped within 1-3 business days of purchase. Once your order is packaged, you will receive an email confirmation with tracking details.

Do you ship internationally?

Yes we do! Your order will be shipped from the studio in the usual amount of time. However, international shipping times may vary.

Repairs, Returns & Refunds

If you have any issues with your Haley Lebeuf jewelry, please let us know! We are happy to offer free reconditioning in order to return your jewelry to a like-new condition at anytime. Should you happen to break any of your jewelry or to lose an earring, please contact us for any applicable repair or replacement pricing.

Exchanges or returns are accepted within two weeks from the delivery date. Returned items must be in original, undamaged condition. Refunds will be made in the form of your original payment. Please notify us of your return via one of the methods listed below.

Haley Lebeuf Jewelry reserves the right to refuse any exchange or refund due to the condition of the jewelry. We are not responsible for items lost in the mail due to non-deliverable addresses, etc. We highly encourage you to ship via a traceable method. USPS provides this service for as little as $4.

Custom work cannot be refunded or returned.

Contact

Please contact info@haleylebeuf.com or call 832.524.6460 with any questions, comments or requests.