Store your jewelry in a pouch or tarnish resistant material, like a little plastic bag. Each item shipped from Haley Lebeuf Jewelry comes with a 3M anti-tarnish strip which absorbs sulfides in the air, helping to prevent tarnish.
Avoid wearing your jewelry in the pool or other highly chlorinated water. Chlorine causes discoloration on silver, and with prolonged exposure can start to damage gold and silver jewelry.
It is also a good idea to avoid wearing your pieces when you sweat excessively, for instance, when you work out. However, if you're like me and wearing your pieces in a hot climate, like Texas, this may be impossible to avoid! In that case it wouldn't hurt to wear your jewelry while you shower and allow the oils from your skin to be washed away.
To brighten up all types of jewelry safely, simply use a soft toothbrush and gently scrub with hot soapy water. Dish soaps typically work wonders to remove buildup and natural oils that collect over time.
For best results, rinse and dry with a hairdryer to prevent water spots.
For heavy tarnish removal, start with a polishing cloth on high polish surfaces. For matte surfaces, use the white polishing pad included with your order. Then clean with soapy water for the best finish.
Avoid using tarnish removing dips on jewelry with stones. These harsh chemicals can often damage more porous stones.
We've got you covered.
Haley Lebeuf Jewelry offers a one year warranty from the date of purchase. The warranty covers any damages that arise from the construction of the piece; something like broken chains or solders, for example. Warranty also includes complimentary reconditioning of your jewelry during the twelve month period. Unfortunately, the warranty will be voided if jewelry has been subjected to excessive or unusual damage or if the jewelry has been altered by another jeweler.
Send in your repair, along with the return address inside the package. We strongly recommend choosing to ship via a traceable service.
Lost an earring? Let us know. We're happy to make a mate and send you back a refreshed pair.
Shoot us a message about a repair, replacements or any other inquiries.